I'm not in much of a mood to update. I will, however, describe something gross. So, yesterday, at the meeting, we played this game. It had to do with asking customers open-ended questions, i.e., not ones with a yes or no answer. (Example: "Do you need help today?" versus "What can I help you find today?") The room was divided in half and each ( Read more... )

I was not sure what to expect from today. Now, I'm not sure what to expect from the future, except I am both honored by and mad at my manager ( Read more... )

Every Monday there is a managers' conference call for our district. I've taken the call once (whee--although my store *did* get called out to talk about something). Anyway, the managers talk about all sorts of stuff, ranging from books that are selling well to promotions to future plans. Today, there was mention of some kind of meeting. It is ( Read more... )

(I tried to post this last night, but LJ flipped out somehow and wouldn't let me post this...or get back to my journal. Nice ( Read more... )